Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 2phwin ("the Company," "we," "us," or "our") governing your access to and use of the 2phwin online gaming platform, including all games, features, promotions, and services available at 2phwin.net and any associated mobile applications (collectively, the "Platform").

By registering an account on 2phwin, logging in, depositing funds, or participating in any game or promotion, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the 2phwin Platform regardless of how they access it — whether via desktop browser, mobile browser, or the 2phwin mobile application.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 2phwin.

2. Eligibility

To register and maintain an account on 2phwin, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. In accordance with Philippine law and PAGCOR regulations, the minimum age for participation in casino-style gambling activities is 21 years. 2phwin strictly enforces this requirement and reserves the right to request age verification documents at any time.
• You must be a natural person. Corporate entities, partnerships, and other legal entities are not permitted to hold player accounts on 2phwin.
• You must be physically located in a jurisdiction where online gambling is lawful at the time of play. It is your sole responsibility to ensure that your use of 2phwin complies with all applicable laws in your jurisdiction.
• You must not be listed on any self-exclusion register maintained by 2phwin or any regulatory authority with jurisdiction over online gaming in the Philippines.
• You must not be an employee, contractor, director, officer, or agent of 2phwin, or an immediate family member of any such person.
• You must have the legal capacity to enter into a binding contract under Philippine law.

2phwin reserves the right to conduct identity and age verification checks at any stage of the account lifecycle. Failure to provide satisfactory verification documents within the timeframe specified by 2phwin may result in account suspension or permanent closure, and any pending withdrawals may be withheld pending verification.

3. Account Registration

3.1 One Account Per Player

Each player is permitted to hold only one active account on 2phwin. The creation of multiple accounts by a single individual — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. 2phwin employs technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, 2phwin reserves the right to close all associated accounts and forfeit any balances therein.

3.2 Accuracy of Information

You must provide accurate, complete, and truthful information when registering your 2phwin account, including your full legal name, date of birth, Philippine mobile number, and email address. You are responsible for keeping your account information current. 2phwin shall not be liable for any loss arising from your failure to maintain accurate account details.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 2phwin account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account — whether authorized by you or not — is your responsibility. If you suspect unauthorized access to your account, you must notify 2phwin immediately via our support channels.

3.4 Account Verification (KYC)

2phwin operates a Know Your Customer (KYC) process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. 2phwin reserves the right to suspend withdrawal processing until KYC requirements are satisfied.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

2phwin accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. The availability of specific payment methods may vary and is subject to change without prior notice. 2phwin does not accept cash deposits or payments via third-party intermediaries not listed on the Platform.

4.2 Minimum and Maximum Transactions

The minimum deposit on 2phwin is ₱100. Minimum and maximum withdrawal amounts are displayed within your account dashboard and may be subject to change. 2phwin reserves the right to impose transaction limits at its discretion, including for compliance, fraud prevention, or responsible gaming purposes.

4.3 Deposit Processing

Deposits made via GCash and PayMaya are credited to your 2phwin account balance instantly upon confirmation from the payment provider. Deposits via bank transfer (BPI, BDO, Metrobank) may take up to one (1) business day to reflect, depending on the processing times of the respective financial institution. 2phwin is not responsible for delays caused by third-party payment processors.

4.4 Withdrawal Processing

Withdrawal requests are processed by 2phwin within one (1) to three (3) business days, subject to completion of KYC verification and any applicable bonus wagering requirements. Withdrawals will only be processed to a payment method registered in the same name as the 2phwin account holder. 2phwin reserves the right to request additional documentation before processing any withdrawal.

4.5 Currency

All transactions on 2phwin are conducted in Philippine Peso (PHP / ₱). 2phwin does not accept or process transactions in foreign currencies. Any currency conversion costs incurred by the player are the sole responsibility of the player.

5. Gameplay Rules

All games available on the 2phwin Platform operate using a certified random number generator (RNG). The outcome of every game round is determined independently and cannot be influenced by 2phwin, the player, or any third party. Published RTP (Return to Player) figures for each game are independently audited and reflect the theoretical long-term average payout percentage.

Each game on 2phwin is governed by its own specific game rules, which are accessible within the game interface. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics, and these Terms shall prevail with respect to account management, financial transactions, and conduct.

2phwin reserves the right to void any game round or wager where a technical malfunction, software error, or connectivity failure has materially affected the outcome. In such cases, the affected wager amount will be returned to the player's account balance. 2phwin's decision in respect of any disputed game outcome is final, subject to the dispute resolution process set out in Section 13.

6. Bonuses & Promotions

2phwin may offer bonuses, free plays, cashback rewards, and other promotional incentives to players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be communicated at the time the offer is made. The following general conditions apply to all 2phwin bonuses unless otherwise stated:

• Bonuses are available to eligible registered players only. 2phwin reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement will be specified in the individual bonus terms.
• 2phwin reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated play, or any other method — will result in the forfeiture of all bonus funds and may result in permanent account closure.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of applicable wagering requirements.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 2phwin Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account on 2phwin, or assisting another person to do so.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of money laundering, fraud, or other financial crime through the 2phwin Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain. Any such exploitation must be reported to 2phwin immediately.
• Colluding with other players or third parties to manipulate game outcomes.
• Engaging in any conduct that disrupts, damages, or impairs the normal operation of the 2phwin Platform or the experience of other players.
• Attempting to reverse-engineer, decompile, or otherwise access the source code of any 2phwin software.

8. Intellectual Property

All content on the 2phwin Platform — including but not limited to the 2phwin brand name, logo, game graphics, game mechanics, software, text, images, audio, and video — is the exclusive intellectual property of 2phwin or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 2phwin Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any 2phwin content without the prior written consent of 2phwin.

9. Privacy & Data

2phwin collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the 2phwin Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

2phwin implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no data transmission over the internet can be guaranteed to be completely secure, and 2phwin cannot warrant the absolute security of information transmitted to or from the Platform.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 2phwin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.

The 2phwin Platform is provided on an "as is" and "as available" basis. 2phwin makes no warranties, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of game outcomes, or the fitness of the Platform for any particular purpose beyond lawful online gaming entertainment.

In no event shall 2phwin's total aggregate liability to any player exceed the total amount deposited by that player into their 2phwin account in the thirty (30) days immediately preceding the event giving rise to the claim.

11. Account Termination

11.1 Termination by 2phwin

2phwin reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where 2phwin reasonably believes that: (a) the player has breached these Terms; (b) the player has engaged in fraudulent, illegal, or abusive conduct; (c) account closure is required for regulatory compliance purposes; or (d) continued operation of the account poses a risk to 2phwin, other players, or the integrity of the Platform.

Where an account is closed due to a breach of these Terms, 2phwin reserves the right to forfeit any remaining account balance. Where an account is closed for reasons unrelated to player misconduct, any verified balance will be returned to the player via their registered payment method within a reasonable timeframe.

11.2 Voluntary Closure by Player

You may request the closure of your 2phwin account at any time by contacting our customer support team. Upon receipt of a closure request, 2phwin will process any pending withdrawals of verified funds and close the account within a reasonable timeframe. Self-exclusion requests are handled separately under our Responsible Gaming Policy.

12. Responsible Gaming

2phwin is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. All players must be 21 years of age or older to use the 2phwin Platform.

If you believe that your gaming activity is causing harm to yourself or others, we strongly encourage you to make use of the responsible gaming tools available on 2phwin and to seek support from appropriate resources. Full details of the responsible gaming tools and resources available to 2phwin players are set out in our Responsible Gaming Policy.

13. Disputes & Governing Law

13.1 Dispute Resolution

In the event of any dispute arising from your use of the 2phwin Platform, you should first contact our customer support team, providing full details of the issue. 2phwin will investigate all disputes in good faith and aim to provide a resolution within fourteen (14) business days of receiving a complete dispute submission.

2phwin's decision on any dispute relating to game outcomes, account balances, or bonus eligibility shall be final and binding, subject only to any applicable regulatory review process. All dispute records, including game logs and transaction histories, are maintained by 2phwin and shall be the primary reference in any dispute investigation.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

14. Amendments to These Terms

2phwin reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 2phwin will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.

Your continued use of the 2phwin Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 11.2.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the 2phwin support team. Our customer support is available 24 hours a day, 7 days a week.

For responsible gaming support, self-exclusion requests, or account limit adjustments, please visit our dedicated Responsible Gaming page or contact our support team directly.